To KFC, great tasting products and guaranteed freshness is everything. We're open and honest about the quality of the products. Find out about our food and our Taste Guarantee to you.

What Makes KFC Finger Lickin Good

Customer satisfaction is What Makes KFC Finger Lickin’ Good

KFC is taking a stand to ensure that our customers get the great tasting products they have come to know and love over the years. Customer satisfaction is important to us and this is our way of making sure that they are always happy and satisfied with every meal.

Customer satisfaction is What Makes KFC Finger Lickin’ Good

With the same Original KFC Recipe of 11 herbs and spices, KFC is still made the same way it been made for over 40 years in South Africa. We make sure we always serve mouth-watering, crispy and crunchy chicken the way our customers have come to expect it

Customer satisfaction is What Makes KFC Finger Lickin’ Good

All of our chicken and ingredients are the best, because they are sourced from the best. Every meal is freshly prepared in store, by hand by a trained to cook, to the highest quality to ensure customer satisfaction. Our chicken is cooked and kept at specific temperatures for a specific time to make sure it’s always hot and fresh!

How Taste Guarantee Works

How Taste Guarantee Works

In order to ensure customer satisfaction, any meal that a customer is unhappy with will be replaced provided that the meal is given back and has not been completely finished or altered in any way from the meal the customer received. The product can be returned and exchanged at any time.

How Taste Guarantee Works

Customers are required to return the product in the same condition in which they received it. If the customer doesn’t have any of the product available anymore, or should the condition in which they received the product been altered, the Taste Guarantee Policy no longer applies.

How Taste Guarantee Works

Customers can return a product to any KFC restaurant, whether they bought it in restaurant or in the drive-thru. Even if a customer logs a complaint with KFC’s Customer Care Line, the product will still need to be returned to be exchanged. For customer service, please contact the Customer Care Line on 0860 100 222, or kfccustomercare@dsg.co.za.

Anele Mdoda behind the scenes in KFCs kitchen

Anele Mdoda behind the scenes in KFC’s kitchen

We invited Anele Mdoda into our kitchen to find out how we make our chicken taste this great! Join her as she gets to find out why we can guarantee our legendary taste‪#‎TasteGuarantee

Anele Mdoda behind the scenes in KFC’s kitchen

It's important for you to make informed decisions about the food you eat. So we provide the nutritional information of all our menu items on our website and this information is also available at all our restaurants on request.

Anele Mdoda behind the scenes in KFCs kitchen